Privacy Statement
Santos Naturals Privacy Statement
Last updated: December 2025
We respect your privacy and only process your personal data in accordance with GDPR legislation.
What information do we collect?
- Name and address
- Email address
- Phone number (if provided)
- Order details
- Payment details (via external provider)
- IP address and website behavior (anonymized)
Why do we collect this data?
- To process and deliver your order
- To contact you about your order
- For customer service
- To improve our webshop
- For administrative purposes
How do we secure your data?
- Encrypted connection (SSL)
- Limited access within our system
- Secure use of processors (Shopify, payment providers, shipping services)
Sharing data
We only share data with:
- Payment providers
- Shipping services
- Web hosting platform (Shopify)
(Never with third parties for marketing purposes.)
Retention period
- Order details: 7 years (mandatory according to Dutch law)
- Newsletter data: until unsubscribe
Your rights
You have the right to:
- Insight
- Correction
- Removal
- Portability
- Objection
- Withdrawal of consent
Simply request this via: info@santosnaturals.com
Changes
We reserve the right to change this privacy statement.
